Shipping

We ship to Asia but please contact us for further info.

Shipping Time

In Stock

West Malaysia - 2-3 working days

East Malaysia - 5-7 working days

Pre-Order (Out Of Stock)

2-4 Weeks once order is confirm with payment

We currently use City Link as our main shipping partner

Product

We have a 7 day refund policy, which means you have 7 days after receiving your item to request a refund.

No Refund is allowed after 7 days upon receiving your product.

After the Refund Period is over, no items can be refunded.

Only Manufacturing Defects, Warranty Claim is allowed

Please Contact refund@betaonlinestore.com for further assistant for product warranty claim

Other

Refund
*Please provide the details below and email to refund@betaonlinestore.com

1. Order Date:
2. Order No.:
3. Name:
4. Contact No:


*please attach proof of purchase and picture of tools

Step 1
Fill in all the details

Step 2
Attach proof of purchase in Email

Step 3
Send it to refund@betaonlinestore.com

Step 4
Someone will contact you within 2-3 working days to update you on the refund process

Pre Order / Out of Stock items will take 2-4 weeks depending on our Supplier.

You can contact us through our contact page!

We will be happy to assist you or "Chat with us"

Customer support

Email us at info@betaonlinestore.com

Send us a message

Chat with us with the bottom left button